Shipping Information

We take pride in the products we sell and we always do our best to ensure that each product arrives to you exactly as you expect. We specialize in shipping fragile pieces of Northwest Coast Art within North America and Internationally. 

Shipping Options:

  • As we are located on a remote island, shipping times are typically increased. The most reliable and efficient method is Canada Post Regular Mail. We ship all packages without insurance and tracking numbers. This type of shipping is included in the price of the item. Items typically take 1-2 weeks to arrive to their destination within Canada and the United States. 

  • For faster shipping methods, to ship via a private courier, or to add shipping insurance/tracking to your order, please contact us

  • For purchasing and shipping fine Haida argillite and wood carvings, please contact us for a custom shipping quote that includes a tracking number and insurance. These items do not include shipping in their prices.

Payment Methods:

  • At this time, we accept all major credit cards and PayPal for online purchases.

Payment Security:

  • Crystal Cabin uses Squarespace Commerce to sell its products. Checkout pages are protected by SSL to keep data safe and secure. Checkout pages are Level 1 PCI compliant and use 128 bit SSL encryption.

Handling Time:

  • Some pieces ordered will be custom made for you. Pieces can take up to 1 - 3 weeks for artists to create. Please let us know if you need to get a piece by a certain day.