The easiest and quickest way to get the process moving is to use the contact form on this page. But if you are feeling like you need to talk to someone right away, simply email us at store@crystalcabingallery.com or call us at 1-250-557-4383. Simply share your idea, a general budget, and any inspiration you have. There are no wrong answers as we love hearing your vision and helping it take shape.

With our background in jewelry design and network of artists in engraving, fabrication, casting, and stone setting, our ability to create a jewelry piece of your dream is limitless. Share your idea, and we will make a plan to bring it to life. We create rings (including wedding bands, engagement rings, and interlocking rings), bracelets, pendants, earrings, and necklaces. Pieces can be made in sterling silver, copper, or gold (yellow, rose or white), or a combination of metals, and can incorporate precious and semi-precious gemstones, including diamonds, emeralds, rubies, and rare artisanal stones.

Timelines vary depending on the complexity of the piece and the artist's schedule. We recommend reaching out as early as possible. We suggest starting the process up to 12 weeks before you need the piece. That being said, if there is a nearing deadline, such as a wedding, engagement, or special birthday or anniversary, we can usually accommodate rush orders.

Once we've discussed the style and width of the ring you'd like, we recommend visiting a local jeweller in your area to have your finger professionally measured for a ring of that width — ring width affects sizing. We will provide you with specific instructions to bring to your local jeweller. We may also mail you a specific ring-sizing gauge and instructions for taking the best measurement at home. If the ring is a surprise gift, just let us know, and we'll work with you to figure out the best way to determine the ring size.

Yes, and this is one of our favourite parts of the process. Many of our clients commission pieces that honour a personal story, a milestone, or an animal that holds meaning for them. The artists we work with are skilled at weaving these important elements into their designs beautifully and respectfully. We look forward to meeting you and learning your story!

Of course! We love the impact of well-placed gemstones in custom jewelry designs, and we accommodate nearly any request. We can source classic stones from diamonds, emeralds, and rubies, to more artisanal stones like opal cabochons, BC jade, or black onyx. Share your vision with us, and we will advise with our best recommendations for integrating these precious and semi-precious stones into your design.

We work with jewelry artists from the Haida, Gitxsan, Kwakwaka'wakw, and Ts'msyen Nations, alongside other Northwest Coast Indigenous artists. Once we understand what you're looking for, we'll recommend the artist whose style, expertise, and availability is the best fit for your vision. With our team's deep knowledge of jewelry-making and our artist network, we look forward to working together to ensure your jewelry project is a success!

Price depends on the type of piece, metal choice, design complexity, size, artist, and whether stones are included. Please reach out to us with the details of your request so that we can provide you with a quote.

Yes. While we specialize in Northwest Coast Indigenous art and jewelry, we also work with clients on custom jewelry projects that do not feature Northwest Coast formline design. This includes engagement rings, wedding bands, anniversary pieces, and other one-of-a-kind jewelry, from detailed designs to simple, classic bands.